Refund Policy

Refund Policy for DesignMaster Pro

Effective Date: 2024-08-12 Last Update: 2024-08-12

At DesignMaster Pro, we strive to provide a seamless and satisfactory experience for all our users. If you are not completely satisfied with our graphic design and photo editing tools, please review our refund policy below.

  1. Thirty (30) Day Money-Back Guarantee
    We offer a full refund within thirty (30) days of purchase for new subscriptions if you are not satisfied for any reason. To request a refund, please contact our customer service team at admin@example.com or call us at 123-456-7890.

  2. Refund Eligibility
    Refunds are applicable only to the initial purchase of a new subscription. Renewals and subsequent purchases are not eligible for refunds. To be eligible for a refund, you must submit your request within thirty (30) days of the original purchase date.

  3. Non-Refundable Items

  4. Add-on features or additional services purchased separately.
  5. Fees associated with transactions or payment processing.
  6. Any charges incurred due to violation of our Terms of Service.

  7. Processing Refunds
    Once your refund request is received and reviewed, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within ten (10) business days, and a credit will automatically be applied to your original method of payment.

  8. Exclusions

  9. We do not offer refunds for downtime or service interruptions.
  10. Accounts that are found to be in violation of our Acceptable Use Policy or Terms of Service are not eligible for refunds.

  11. Modifications to the Refund Policy
    DesignMaster Pro reserves the right to modify this Refund Policy at any time. Changes to this policy will be posted on our website and will become effective on the date of posting.

For any questions regarding our refund policy, please contact us at:

DesignMaster Pro 123 Main St. Anytown, NY 12345 Phone: 123-456-7890 Email: admin@example.com

Thank you for choosing DesignMaster Pro.